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FAQ'S
NOTEPAD
01 What’s the ‘More Than’ mean in More Than Matcha?
Our name reflects what we’ve always believed: Matcha is more than a drink - it’s a ritual that deserves to be romanticized. And the only place that guarantees the perfect matcha every time… is your own kitchen. So we’re here to help you build your dream matcha cafe right in the comfort of your own home.
Read more about the brand and why we started it HERE.
02 What makes your matcha different?
Great matcha starts with where and how it's grown. We work exclusively with Japanese farms that prioritize quality, sustainability, and tradition. Our matcha is:
- Ceremonial grade, First harvest quality for smoothness and flavor
- Sourced from Kagoshima, Japan on small, family-owned farms
- Certified JAS & USDA organic
- Shade grown before harvest to boost natural umami and reduce bitterness
- Ground to order in small batches for ultimate freshness
- Rooted in mineral-rich volcanic soil, which contributes to depth of flavor
03 What does More Than Matcha taste like?
The flavor notes of our ceremonial matcha are:
- Smooth
- Balanced
- Umami-forward
- Fresh, earthy undertones
It’s delicious on its own, but also holds its flavor beautifully in lattes or when paired with your favorite matcha combinations.
04 Where is More Than Matcha sourced from?
We source exclusively from Kagoshima, Japan, known for its:
- Fertile volcanic soil
- Rich tea-growing tradition
- Sustainable, family-owned farms
- These farms use no synthetic chemicals, just plant-based organic fertilizers, and have passed down techniques through generations.
05 How do I make the perfect matcha latte?
Start by making the matcha:
- Sift 1–1.5 tsp of matcha powder into a bowl
- Add 1/4 cup of hot, filtered water (150–180°F) and whisk in a "W" or "Z" motion until a frothy top layer forms
Next, form your dream latte
- Pour ½ cup milk of choice to a glass or mug
- Optional: Add 1 tsp sweetener (maple syrup, agave, etc.)
- Pour your matcha on top and enjoy
Learn more matcha tips HERE
06 Do you offer free shipping?
Yes! For all orders over $50, free shipping will automatically be applied at checkout.
07 What is the matcha of the month?
If you know us, you know we love to shake things up with our Matcha of the Month series. Each order includes a limited-edition recipe card highlighting seasonal flavors, ingredients, and products that pair perfectly with our matcha and add inspiration to your daily ritual. And yes, it automatically comes with every single order - nothing needed on your end!
Think of it as a cute collectors item to start your matcha recipe collection…
Check out our current and past matcha of the month recipes HERE.
08 How does the matcha subscription work?
Our subscription option is simple, sustainable, and fully customizable. You just subscribe to our Ceremonial Matcha Powder and here is what you get in return:
- 20% off every order, always
- Your first order is delivered in our signature matcha tin + mini teaspoon
- Ongoing orders include matcha refill packets - no waste, just rinse & refill your tin
- Recipe cards with each month’s order, highlighting seasonal matcha drinks
- Peace of mind knowing you’ll never run out of matcha again
09 I already have a tin, can I just get the refill?
Yes - we created our matcha refill just for you! Not part of our subscription but still need a refill? Get yours HERE.
10 What's next for More Than Matcha?
We are always brewing up something fun over here. So many new products, pop up events, and brand collabs in the works at all times. Subscribe to our newsletter in the footer below and follow us on socials to see what we’re up to – @morethan.matcha
11 Where do you ship to?
Right now, we’re only able to ship within the U.S. as we’re a certified organic product and currently registered domestically. Expanding internationally is absolutely on our radar, and we’re working behind the scenes to make that happen!
12 Are you in any stores right now?
New stores loading… Have a store near you that you think would be a good fit? Let us know by filling out this form HERE
13 What is the matcha bar?
The Matcha Bar is our way of connecting with YOU! We are constantly popping up to serve our signature matcha drinks, whether that be hosting our own events or joining another brand’s event.
These events are in or around Los Angeles since that is where the bar is located, but we do occasionally travel to other states to host pop ups so you never know when we may be around the corner!! Learn more HERE
14 Describe More Than Matcha in one word
TheBestMatchaPowderEver!!! (does that count?)